Privacy Policy

Who we are

Forever Hope Foundation, Charity No. 1165265 (referred to as “we,” “us,” or “our”) is committed to protecting the privacy of our website visitors and donors. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit our website or interact with us electronically.

Information We Collect

When you visit our website, we may collect certain information automatically, including your IP address, browser type, operating system, referring URLs, pages visited, and the dates and times of visits. We may also collect personal information that you voluntarily provide to us, such as your name, email address, postal address, phone number, and payment information when you make a donation or sign up for our newsletter.

How We Use Your Information

We use the information we collect to:

Provide and improve our services
Process donations
Communicate with you about our programmes, events, and fundraising campaigns.
Respond to your inquiries and requests
Analyse website traffic and user behaviour
Comply with legal and regulatory requirements

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar tracking technologies to enhance your browsing experience and analyse website traffic. Cookies are small files stored on your device that allow us to recognise your preferences and customise your visit. You can disable cookies in your browser settings, but please note that certain website features may not function properly if cookies are disabled.

Third-Party disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as required by law or to fulfil our contractual obligations (e.g., processing payments). We may share your information with trusted service providers who assist us in operating our website, conducting our business, or servicing you.

Data security

We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

Access, update, or delete your personal information
Object to the processing of your personal information
Restrict the processing of your personal information
Withdraw your consent at any time

To exercise your rights or request assistance, please contact us using the information below.

Relevant Laws:

General Data Protection Regulation (GDPR)
Data Protection Act 2018
Privacy and Electronic Communications Regulations (PECR)

Changes to this Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time without prior notice. Any changes will be effective immediately upon posting on our website. We encourage you to review this Privacy Policy periodically for updates.

Contact us

If you have any questions, concerns, or feedback about this Privacy Policy or our privacy practices, please contact us atinfo@foreverhope.org.